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Standards

Quality Management System (QMS) and Environmental Management System (EMS) Standards contribute to making the development, manufacturing and supply of products and services more efficient, safer and cleaner. They add value to all types of business operations, regardless of company size.

The successful implementation of a recognized quality standard will system will:

  • Improve and maintain market share
  • Boost customer service and relations
  • Enhance operational efficiency & profitability
  • Provide for better employee moral & work environment
  • Focus on prevention and solutions
  • Make your company more attractive to investors and stakeholders
  • Offer your company many other tangible and intangible benefits!!

ISO 9000

This family of Standards focuses on Quality Management, in other words what businesses do to ensure that its product/services meets with their customer requirements. There are many standards in the ISO 9000 family, such as:

  • ISO 9001:2000 Quality management systems - Requirements
  • ISO 9004:2000 Quality management systems - Guidelines for performance improvements
  • ISO 9000:2000 Quality management systems - Fundamentals and vocabulary

ISO 14000

This family of Standards addresses “environmental management', in other words what can an organization do to minimize the harmful effects on the environment caused by its activities. A few of the standards are

  • ISO 14001: 1996 Environmental Management Systems – Specification with guidance for use
  • ISO 14004: 1996 Environmental Management Systems – General Guidelines on Principles, systems and supporting techniques.
  • ISO 14031:1999 Environmental Management – Environmental performance Evaluation – Guidelines
ISO 9001:2000 VS. ISO 14001:1996 Requirements
ISO 9001: 2000 ISO 14001:1996
Scope
  • General Requirements
  • Documentation Requirements
Management Responsibility
  • Management Commitment
  • Customer Focus
  • Quality Policy
  • Planning
Resource Management
  • Provision of Resources
  • Human Resources
  • Infrastructure
  • Work Environment
Product Realization
  • Planning
  • Customer-related Processes
  • Design & Development
  • Purchasing
  • Production & Service Provision
  • Control & Monitoring of Measuring Devices
Measurement, Analysis, & Improvement
  • General
  • Monitoring & Measurement
  • Control of Non-Conforming Product
  • Analysis of Data
  • Improvement
Environmental policy
Environmental aspects
Legal and other requirements
Objectives and targets
Environmental management program
Structure and responsibility
Training, awareness and competence
Communication
Emergency preparedness and response
Monitoring and measurement
EMS documentation
Document control
Operational control
Nonconformance and corrective and preventive action
Records
EMS audit
Management review
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